About Customer Connection

Customer Connection is an online community for U.S. Bank customers to share their views on financial products and services, and your customer experiences. Members participate in surveys, online discussions, and moderated online discussion forums that will influence capabilities and emerging products and services offered by U.S. Bank.

Members decide when and how to participate, and surveys are mobile-enabled to make participation convenient and easy. Insights from Customer Connection help U.S. Bank create and optimize products and services to customers such as yourself.

As a member of Customer Connection, for most surveys, you will be awarded points that can be redeemed for gift certificates online or charitable donations after you have accumulated a minimum number of points - it's easy to earn great rewards.

If you would like to learn more, please take a look at our FAQs or Contact Us.